Boom Communications

Boom Communications

Boom Communications

BoomTalk™

VoIP & Unified Communications

Wave goodbye to those old-fashioned phone systems and costly hardware! With BoomTalk™, you’ll enjoy a fantastic, cloud-based VoIP and Unified Communications platform that makes communication a breeze. Plus, we’re here to support you every step of the way, ensuring your business has all the reliable and flexible tools it needs from the experts at Boom Communications.

Boom Logic - IT consultant
Why BoomTalk™

Enterprise Features Without the Enterprise Price

BoomTalk™ delivers everything you need in one streamlined platform:

Your Business, Fully Connected

Connect Anywhere, On Any Device

BoomTalk™ makes it easy for your team to stay productive—whether they’re in the office, remote, or on the move.

• Desktop & mobile softphone apps Team messaging & collaboration tools
• Call forwarding, call flipping, call parking, and voicemail-to-email
• Status indicators and presence tracking
• Video conferencing & screen sharing

Wherever your people are, they’re just one call—or message—away.

Built to Scale as You Grow

Need just one extension? No problem. Need 500+ users across multiple locations? BoomTalk™ was built for that, too.

• Scale users, features, and locations without complex hardware
• Add or remove services instantly
• No long-term contracts or surprise fees

From freelancers to enterprise operations—we’ve got you covered.

Trusted Devices

Boost your BoomTalk VoIP experience with fantastic devices from trusted brands like Cisco and Yealink! These phones provide crystal-clear audio, dependable performance, and effortless integration, making them perfect for any business setting.

Communicator App

A secure, all-in-one communication app included with our MSP services—BoomTalk Communicator App lets your team call, text, conference, and collaborate seamlessly from anywhere. Designed for reliability and built for business.

BoomTalk™ Core Features

Feature-rich. Future-ready.

Unlimited calling to U.S., Canada & Mexico

Auto-attendant (IVR) & custom greetings

Ring groups, call queues, and call transfers

SMS & MMS messaging

Voicemail-to-email & call transcription

Call recording & compliance retention

Mobile & desktop softphone apps

International calling options

Call reporting, analytics & CRM integrations

Email-to-fax & fax-to-email

Follows industry leading TLS standards for high encryption calls

Fully Managed, Expertly Supported

BoomTalk™ is more than a service—it’s a partnership. We handle every aspect of your deployment, from planning and setup to training and ongoing support. No hassle. No downtime. No finger-pointing.

Need Call Center Capabilities? We’ve Got That, Too.

BoomTalk™ is also a full-featured call center platform, perfect for businesses that need advanced call routing, real-time analytics, and agent management tools. Our Call Center solution includes:

Call queues, ring strategies, and dynamic call routing

Agent logins, statuses, and real-time availability tracking

Call whisper, barge, and monitor for training & quality assurance

Call recording with tagging, storage, and search

Inbound & outbound campaign tools

Supervisor dashboard with live wallboards and KPI monitoring

Historical reporting: per-agent performance, queue efficiency, and SLA stats

Real-time queue stats: active calls, wait times, agent load

Built-in screen pops & CRM integration support

Empower your sales and support teams with visibility, speed, and control—all within the BoomTalk™ ecosystem.